Every resident has the right to be treated with courtesy and respect and in a way that fully recognizes the resident's dignity and individuality and to be free from mental and physical abuse.
Every resident has the right to be properly sheltered, fed, clothed, groomed and cared for in a manner consistent with his or her needs.
Every resident has the right to be told who is responsible for and who is providing the resident's direct care.
Every resident has the right to be afforded privacy in treatment and in caring for his or her personal needs.
Every resident has the right to keep in his or her room and display personal possessions, pictures and furnishings in keeping with safety requirements and other residents' rights.
Every resident has the following health care rights:
Every resident has the right to receive reactivation and assistance towards independence consistent with his or her requirements.
Every resident has the right to communicate in confidence, to receive visitors of his or her choice and to consult in private with any person without interference.
Every resident, whose death is likely to be imminent, has the right to have members of the resident's family present twenty-four hours per day.
Every resident has the right to designate a person to receive information concerning any transfer or emergency hospitalization of the resident and where a person is so designated to have that person so informed forthwith.
Every resident has the right to exercise the rights of a citizen and to raise concerns or recommend changes in policies and services on behalf of himself or herself or others to the residents' council, facility staff, government officials or any other person inside or outside the facility, without fear of restraint, interference, coercion, discrimination or reprisal.
Every resident has the right to form friendships, to enjoy relationships and to participate in the residents' council.
Every resident has the right to meet privately with his or her spouse in a room that assures privacy and where both spouses are residents in the facility, they have a right to share a room according to their wishes, if an appropriate room is available.
Every resident has the right to pursue social, cultural, religious and other interests to develop his or her potential and to be given reasonable provisions by the facility to accommodate these pursuits.
Every resident has the right to be informed in writing of any law, rule or policy affecting the operation of the facility and of the procedures for initiating complaints.
Every resident has the right to manage his or her own financial affairs where the resident is able to do so, and where the resident's financial affairs are managed by the facility to receive a quarterly accounting of any transactions undertaken on his or her behalf and to be assured that the resident's property is managed solely on the resident's behalf.
Every resident has the right to live in a safe and clean environment.
Every resident has the right to be given access to protected areas outside the facility in order to enjoy outside activity unless the physical setting makes this impossible.